Top causes of injury
in retail facilities:

  1. Overexertion and bodily reaction (38%)
  2. Contact with object or equipment (28%)
  3. Slips, trips, and falls (24%)
  4. Exposure to harmful substances or environments (3%)
  5. Transportation incidents (3%)

Retail facilities may not seem like dangerous workplaces, but many potential hazards can threaten the safety of retail workers. Commonly cited safety violations at retail facilities include:

Other concerns at retail establishments include workplace violence, particularly during late-night hours, ergonomics and lifting hazards, and, in some cases, forklift safety. During sale events such as Black Friday, proper crowd management is also important to ensuring retail worker safety.

Some of the most important OSHA regulations for retail facilities include those for exit routes (29 CFR 1910 Subpart E), material handling (29 CFR 1910 Subpart N), and walking and working surfaces (29 CFR 1910 Subpart D). In addition, the general duty clause requires employers to protect workers from other known serious hazards such as ergonomic injuries and workplace violence.

  • Compliance Requirements
  • Training
  • Time Savers
  • Best Practices
Related Topics


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SDS A description of a retailer's responsibilities regarding material safety data sheets (MSDSs) and training under the HCS. (1910.1200) 09/28/1994National
Ergonomics Are MSDs, ergonomic injuries, a recordable injury for OSHA, and is an illness noted as such on the 300 log? 02/26/2008National
First Aid Automated External Defibrillator Policy  National
Back Safety Avoid Back Pain by Safe Lifting (Outline)  National
Back Safety Avoiding Back Injuries  National
First Aid Basic First Aid for Medical Emergencies  National
Slips and Falls Best Practices Checklist: Preventing Customer Slips, Trips, and Falls in a Retail Setting  National
Fire Extinguishers Certified Hydrostatic Test Schedule and Log  National
Hazard Communication Chemical safety for maintenance workers  National
OSHA Crowd Management Safety Guidelines for Retailers  National
Ergonomics Effective Ergonomics Program Best Practices Checklist  National
Electrical Safety Electrical Safe Work Practices Regulatory Compliance Audit Checklist  National
Electrical Safety Electrical Safety Plan  National
Electrical Safety Electrical Safety: Unqualified Person  National
Violence in the Workplace Emergency Contact Information  National
Exit Routes Emergency Evacuation Plan  National
Emergency Preparedness Emergency exit routes  National
Violence in the Workplace Employee Security Survey  National
Fire Extinguishers Employees designated to use portable fire extinguishers must have hands-on training 04/06/2011National
Ergonomics Ergonomics 3  National
Ergonomics Ergonomics: Industrial  National
Ergonomics Ergonomics: Using a computer  National
Exit Routes Exit Route Design and Construction Inspection Checklist  National
Exit Routes Exit Routes - Supervisors  National
Electrical Safety Extension Cord Safety (Outline)  National
Electrical Safety Extension cords: Choose the right one  National
Electrical Safety Extension cords: Use them safely  National
Security - General Facility Security Assessment Form  National
Security - General Facility Security Plan  National
Security - General Facility Security Risk Assessment Guidelines  National
Fire Extinguishers Fire Extinguishers Safe Use and Handling  National
Fire Extinguishers Fire Extinguishers: Types and Uses (Outline)  National
Fire Prevention Fire Prevention  National
Fire Prevention Fire prevention for warehouse workers  National
Fire Prevention Fire Prevention Plan  National
First Aid First Aid and Medical Services  National
First Aid First Aid Regulatory Compliance Audit Checklist  National
Ergonomics First Report of Musculoskeletal Disorder Symptoms  National
First Aid First-Aid Incident Report  National
First Aid First-Aid Log  National
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